Card Issuing Bank
The financial institution that issues a credit card. This institution is responsible for issuing the statement and collecting the payments on the card.

Card Not Present
A transaction where the card is not present at the time of the transaction (moto/ecommerce). Credit card data is typically manually entered instead of swiping the card.

Cardholder
A person who holds a payment card account.

Chargeback
A credit card transaction is billed back to the merchant after a sale has been completed typically on behalf of the cardholder. The cardholder usually has disputed the transaction because of dissatisfaction or failure to deliver.

Close Batch
The process of sending a batch of transactions for settlement.

Discount Rate
The fee charged by the merchant financial institution to the merchant for services associated with processing card transactions.

Gateway
Device which passes data between networks having similar functions but different implementations.

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